Guidelines and client support

A dedicated relationship manager is allocated to every client


RCB POS & E-commerce support
25 88 00 88

Available 24/7 and includes RCB Telephone Banking team and POS engineers
 

Specialized customer support working hours

24/7 including weekends and public holidays | English and Greek languages

08:00 to 24:00, 365 days/year | English and Greek languages

08:00 to 24:00, 365 days/year | English and Greek languages

08:00 to 24:00, 365 days/year | English and Greek languages

08:00 to 22:00, 365 days/year | English and Greek languages

Data security and PCI compliance support

RCB provides training, guidance and ASV (Approved Scanning Vendor) network scanning support to help you manage your compliance with PCI (Payment Card Industry) Data Security Standards.

Useful tools for instant help
Instructions for the proper usage of POS terminal can be found in the Card Acceptance Manual
Description of the most common transactions through POS terminal are available in the Quick Reference Guide