Get in touch whenever is needed. RCB Telephone Banking is available for individuals and businesses to assist with cards and accounts, transactions and general queries.
The service is provided by a dedicated team in English, Greek and Russian and can be reached at the following numbers:
- For callers in Cyprus: 800 00 722 (toll free)
- For callers in Luxembourg: 800 62 722 (toll free)
- For callers in Russia: 8 800 100 7722 (toll free)
- For callers from abroad: +357 25 355722
Daily from 08:00 to 20:00 (Cyprus time) including weekends and public holidays
Obtain your access credentials by submitting an application to the Bank. The same credentials are used to authenticate the client both in RCB Telephone Banking and RCB Online Banking.
- Authenticate yourself by calling one of the phone lines and entering your User ID and Password (PIN) with the help of an interactive voice menu
- Once authentication is successfully completed, you will be connected with an operator for further assistance