Global Blue and RCB Bank join forces on merchant solutions in Cyprus

22 March, 2019

RCB Bank and Global Blue have entered into a strategic partnership offering Dynamic Currency Choice (DCC) and Tax Free Shopping services to their merchant partners in Cyprus for servicing their international shoppers.

This collaboration is the latest in a wide range of innovations being delivered by RCB Bank to better service the local Cyprus market, offering DCC in 20 key currencies that are most widely used in the market today, with the capability to reach up to 150.

Commenting on the development Harry Xenophontos, Head of Acquiring and Digital Payment Services, RCB Bank said: “We are proud to partner with a global leader like Global Blue on the expansion of our payment services range with innovative digital solutions for Merchants as we gain an opportunity to deliver services that are equivalent to those globally”. “With Global Blue we share a joint vision of servicing merchants as partners and helping with their own differentiation and growth,” Mr Xenophontos said.

Chrystalla Panayiotou, Managing Director Global Blue Cyprus said that “our partnership with the only acquirer Bank in Cyprus was a significant addition to our Worldwide Acquiring Partners network. RCB Bank’s innovative approach, tailor-made services to merchant partners as well as customer centric approach is perfectly matched with that of Global Blue’s service in excellence”. “Global Blue is excited to have such a partner and we look forward to expanding our cooperation in Cyprus and beyond,” Ms. Panayiotou said.

RCB Bank’s merchants will now be able to better service their international customers by offering them a simplified and cost efficient way to pay in their home currency, both for in-store or online shopping. In addition, the joint offer, which expands the merchant’s potential to 20 currencies, will lead to increased revenues.

Through its collaboration with Global Blue, RCB Bank can offer special benefits to its merchant network which include an effortless currency exchange that is seamless for merchants and their customers through the standard payment transaction flow, improving the payment experience.

RCB Bank merchants will benefit from Global Blue’s specialist training which has proven to be a success in over 28 countries and 87,000 merchants around the globe.

Finally for the first time merchants will be able to take advantage of a globally recognized brand to offer a well-established DCC solution with best rate guaranteed.

Moving forward, Global Blue and RCB Bank are committed to continuously deliver innovative solutions dedicated to elevating their merchants’ performance.